Are you using GTL's Customer Portal? Check a claim status, access your policy information, download your policy ID card, update your contact information, pay a bill, and more — all right at your fingertips! Click here to visit GTL's Customer Portal. To file a claim, access claim forms on the Customer Portal or click on one of the forms below — you can print and complete the appropriate claim form and return it with the required documentation to the address noted within the form. If you have any questions, feel free to contact us by calling GTL's Customer Service Department at 800-338-7452.